After Sales Service Worldwide
KUNFENG CRANES has the expertise and experience to install and provide maintenance services for a wide range of cranes, including monorail, pedestal/jib, gantry, overhead, free standing and cleanroom cranes. With over 15 years of experience, we have successfully installed various types of cranes, which makes us the industrial crane installation experts.
KUNFENG CRANES Services team are experts in overhead crane and crane part installation. We handle the installation and commissioning of every cranes with the backing of the engineering teams that designed the equipment.
Why aftersales?
Crane aftersales are important for maintaining crane performance, enhancing safety, extending lifespan, and providing technical support. Our aftersales service reduces the possibility of crane malfunctioning and an unplanned production process shutdown.
Why is aftersales service executed by KUNFENG CRANES?
1. Expertise: With over 10 years of experience, we have successfully installed various types of cranes, which makes us the industrial crane installation experts.We understand the intricacies of our products and can provide the necessary expertise to keep them operating at their best.
2. Timely response: A worldwide network of agents and partners represent the KUNFENG CRANES global After Sales Service as part of our customer support program and provides an efficient local service. We have exported our cranes and hoists to more than 80 countries, including Canada, France, Australia, Indonesia, Malaysia, Philippines, UAE, Russia, United States, Thailand, etc.
3. Genuine spare parts: KUNFENG CRANES supplies installation and commissioning and the acceptance. In addition, we have technical material, warranty and technical service. What's more, for the clients, we still offer the original, authentic, quality spare parts for the equipment maintenance.
What does aftersales service include?
• Remote support during business hours by local partner or KUNFENG CRANES
• Stock and delivery of all required spare parts for both preventative and corrective maintenance
• Comprehensive training to customers on crane operation, maintenance and safety protocols.
• A 24/7 emergency callout within 24 hours, performed by our local partner.
If you have a new crane or crane modernization, KUNFENG CRANES can provide a "turn-key" project. Contact us to let us know that you want us to do the heavy lifting!
To provide efficient and trusted crane services, we are always working on exploring reliable partners and agents word widely to build up powerful service network to offer localized crane service and efficient technical support. If you are interested to be our partners or agents, please feel free to contact us.
